Looking for a short overview of LCI's High Performance Center solutions? You've come to the right place.

LCI Brochures


LCI's High Performance Center Solution

 

 

 

Details LCI's High Performance Center Solution for Contact Centers, Customer Service, IT Service Desk, and Shared Service Centers.

 

 


LCI's Integrated Approach

 

 

Provides an overview of LCI's Integrated Approach across the entire transition process to rapidly plan and implement a new customer-centric operating model and a High Performance Center.

 

 


LCI's Customer Service Strategy Design

 

 

Discusses LCI's Customer Service Strategy Design for Contact Centers, Customer Service, IT Service Desk, and Shared Service Centers.

 

 


LCI's Technology & Vendor Evaluation and Selection

 

Describes LCI's Technology & Vendor Evaluation and Selection process for Contact Centers, Customer Service, IT Service Desk, and Shared Service Centers.

 

 


LCI's Focused Appraisal

 

 

Discusses LCI's Focused AppraisalSM for Contact Centers, Customer Service, IT Service Desk, and Shared Service Centers.

 

 


LCI's HealthCare Service360 - Payer Solution

 

 

Addresses LCI's HealthCare Service360 - Payer Solution for the Healthcare Insurance Industry.

 

 


LCI's HealthCare Service360 - Provider Solution

 

 

Addresses LCI's HealthCare Service360 - Provider Solution for the Healthcare Provider Industry.