Lauro Consulting, Inc.
LCI provides high-quality professional services and consulting for Contact Centers, Call Centers, Customer Service, IT Help Desks, and Shared Services. LCI is recognized as a specialist in customer service and contact center technology, systems, operations, facilities, organization, and training across many industries. We offer a wide range of consulting services and we work with our clients to create customer service strategies and solutions that are aligned with your company's objectives and goals. We provide realistic and practical advice and results-driven solutions that clients can understand, own, and act on.
Whether your project is large or small, our expert team of management consultants can provide the resources and solutions you need to get the job done right.
Our track record for consistency, timely service, and subject matter expertise can make insurmountable tasks possible to overcome.
New and Exciting addition to our company's products:
LCI has joined forces with ReQuest, Inc. to provide innovative and motivational products to assist clients and their employees achieve specific goals.
The Inside Advantage Audio Program Series created and presented by Cathy W. Lauro. These Guided Imagery and Motivational Audio Programs utilize well known visualization techniques and cover a variety of topics.
The Inside Advantage: How ordinary people can accomplish EXTRAORDINARY things eBook. This practical, inspirational guide to living more successfully is filled with self-improvement exercises that will help you reach your goals.
Find these exciting new additional offerings in our Products section.
As a Professional Speaker, Cathy delivers positive strategies for success! She is dedicated to helping individuals reach their highest personal and professional potential by providing the tools needed to change the way they think, the way they feel, and what they do.
She is a charismatic motivational speaker and educator whose dynamic presentations are interactive, instructional, and inspirational. Cathy will not only make you think, she will touch your heart in a special way!