“Cathy Lauro is an inspired individual who is passionate about sharing her life-changing experiences with others who are committed to making a difference in their lives. This book is a practical guide with fundamental self-improvement philosophies that can help ordinary people accomplish extraordinary things.”
Herren Hickingbotham, former President, TCBY Enterprises, Inc.

“This book condenses three decades of mind/body research into user-friendly exercises sure to induce personal growth and improved health.”
Stephanie Simonton, Ph.D., Director, Behavioral Medicine, University of Arkansas Medical Sciences, co-author of Getting Well Again

“When you are fed up with being the way you are, this book can help you become the person you have always wanted to be.”
The late Winthrop P. Rockefeller, former Lieutenant Governor of Arkansas

“I am delighted to know Cathy Lauro. Her passion for her message, which comes through so strongly and so beautifully in her writing, is even more evident when one experiences her in person. She truly does love her work, and this exceptional book is an expression of that love. The mark of a true healer, in my mind, is the ability to be authentically with another individual so fully and completely that one can truly understand the other's experience of pain. Cathy Lauro is a healer. She's been there and back, and hers is an experienced voice of strength and hope and guidance. Read this book well. There is wisdom here.”
Stephen A. Hathcock, M.D., Diplomat of the American Board of Integrative Holistic Medicine, Dartmouth-Hitchcock Keene, New Hampshire

“This book is filled with techniques that really work. Cathy has made this information easy to digest with her insight, humor, and heart. If you want to gain greater control over your future, you need to read The Inside Advantage.”
Lee E. Robert, President, Cavett Robert Communications

“The beauty of this book is that it gives the reader a tool that has been proven scientifically to bring about a healthy physiological and emotional state.”
Linda Hodges, Ed.D., R.N., former Dean, College of Nursing, University of Arkansas Medical Sciences, co-author of The Older Adult

“I highly recommend this practical guide for anyone wanting to be happier, healthier, and more successful in their personal and professional lives.”
Patti Upton, President and CEO, Aromatique, Inc. 

“Cathy's insight on what any professional needs today is evident in this book. Many of her statements and stories really hit home and motivated me to strive to a new level professionally. You do not want to miss reading this book to chart a new course for your life. It's never too late to learn and grow.”
Kathleen McComber, former Chair, National Board of Directors, Society for Human Resource Management (SHRM)

“We all get caught up in the fast-paced and detail-filled aspects of our lives. Sometimes we need to step back and focus on what is really important. This book can truly help you achieve that much-needed, different perspective.”
Diahann W. Lassus, former President, National Association of Women Business Owners

“We are all born with a unique purpose for our life, and along with the necessary skills and talents, we can fulfill that purpose. This book will help you define your values, design your dreams, understand your purpose, and thus accomplish extraordinary things.”
Rita Davenport, former President, Arbonne International

“With this exceptional book, Cathy educates your mind, touches your heart, and lights up your life.”
Jennings Osborne, formerly of Arkansas Research Medical Testing, the late philanthropist whose family light up Walt Disney World® during Christmas with the Osborne Family Spectacle of Dancing Lights for many years.

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Consulting Services

High Performance Center Solutions

HealthCare Services360 Solutions - Provider and Payer Segments

Service Strategy Design  - We utilize our industry experience and knowledge of best practices to assist you in shaping every facet of your Customer Service Strategy.

Technology and System Selection - We assist with the selection of major systems and technology.

Focused AppraisalSM - We conduct a Focused AppraisalSM of specific areas of your operations including Processes, Training, Support, and Technology.

Training

We have divided our High Performance Center and Customer Service training into two tracts: Leader Training and Front Line Training. Our training programs are developed with our clients’ input and assistance to match their needs, requirements and goals. We work with each of our clients to design a customized training approach, materials and curriculum to ensure training programs exceed expectations. All our learning sessions are conducted on-site at the client facilities using the most suitable delivery methods for your organization. We strive to help clients attain organizational goals and maximize their investment.

LCI's New Motivational Presentations can assist companies, customer service organizations and employees:

1) Improve Performance,

2) Show Appreciation, 

3) Lighten the Mood, Ease Tension and Anxiety, and

4) Provide Strategies to Deal With Life and Work.